- On Aug. 28, starting at 12:01 a.m. and lasting until 4 or 5 a.m., Information Technology will be conducting a data center flip from one of our current York data centers to Ashburn, Virginia.
- This move is crucial as it addresses several key issues:
- Resolves the issue of outgrowing one of the current data centers.
- Ensures a suitable backup data center is ready before the Evangelical Epic go-live.
- Allows for continued growth.
- Improves disaster recovery capabilities.
- During this transition, there will be a 4 to 5-hour downtime affecting several critical systems, including but not limited to Epic, Epiphany, PowerScribe 360, Solventum (3M), VST, device integration (Welch Allyn, OBIX, Philips, Spacelabs & Safe N Sound), Responder 5, iMed consent, charges, orders and results for lab instruments, radiology and cardiology connected devices.
- Artisight will be available for virtual observation only.
- Pyxis will be in critical override during the downtime.
- Evangelical Epic, Epic READ ONLY, Business Continuity Access (BCA) Web, iNet, VPN access, Outlook and Teams will remain unaffected.
- Starting at 3 p.m., the following will be unavailable:
- SQL-based Radar metrics
- Cogito SQL RW reports and templates
- SlicerDicer sessions
- SlicerDicer-based components
- System HOCS iNet
- PowerBI
- Epic Cubes
- This work will occur earlier than the prolonged downtime in order to reduce the impact to reporting once everything is back up.
- To prepare, schedule operational meetings, test BCA downtime computers, increase the supply of necessary paper forms and prepare teams with a communication and support plan.
- Pre-downtime check-in sessions are being offered weekly through Aug. 20. To participate, contact Kara Housman at khousman@wellspan.org or Wendy Stover at wstover@wellspan.org.
- During the downtime, the following support will be available: AOC/Nursing Supervisor Teams chat, a virtual command center for the night and rounders at each entity.
- Here are some downtime resources to ensure a smooth transition and minimize the impact on patient care and operations.
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